Grievance Redressal &
Escalation Matrix
Research Analyst Rohit — Committed to transparency, investor protection, and timely resolution of all concerns.
Important Note on Grievance Redressal
If you are dissatisfied with any aspect of our services, please raise your concern through the following channel:
Email: researchanalystrohit@gmail.com
Phone: +91 92505 66903
If your issue remains unresolved after 7 working days, or if the response is unsatisfactory, you may escalate the matter directly to SEBI via the following platforms:
SEBI Grievance Platforms
- SEBI SCORES Portal
- SEBI SMART ODR Platform
- SEBI Toll-Free Numbers: 1800 22 7575 / 1800 266 7575
- SEBI Regional Offices Contact List
SEBI SCORES Mobile Apps
SEBI Investor Website — Comprehensive source of investor rights, guidelines, and market tools
SEBI Saarthi App (Investor Education)
To Avoid Unauthorised & Fraudulent Services
Important Notice on Fee Payments
All fee payments for research services must be made only through the official website of the SEBI-registered Research Analyst (RA) and via verified and approved payment channels.
ROHIT (SEBI Reg. No.: INH000022109) does not authorize any third-party payment links, UPI IDs, or personal accounts for receiving service fees.
Accepted Payment Methods
- Payment gateway linked through the official website: Research Analyst Rohit
- Direct transfers to the bank account registered in the name of ROHIT
- Centralized Fee Collection Mechanism (CeFCoM) / Verified UPI, if applicable
Disclaimer
Payments made through unofficial means (e.g., personal accounts, unverifiable links, or agents claiming to represent the RA) will not be considered valid, and no responsibility or grievance redressal will be entertained for such transactions.
- To avoid fraud or impersonation, always verify the payment instructions directly on the official website and retain receipts for all transactions.
- Always insist on payment invoices from the RA's official email address listed with SEBI.
- Immediately report any suspicious or unauthorised accounts or individuals claiming to represent us.
- Verify our registration using the official SEBI and BSE links below:
Stay updated on investor alerts and press releases from the Exchange:
- Cyber Crime Reporting Portal
- Report online financial fraud at the National Cybercrime Helpline number 1930
To view our full Investor Charter, MITC, Service Timelines, and Complaint Handling Matrix, visit: Our Website
As part of our commitment to transparency and investor protection, the following grievance redressal matrix outlines how clients can seek timely resolution of concerns related to our research services.
| Designation | Name | Address | Phone | Working Hours | |
|---|---|---|---|---|---|
| Customer Care | ROHIT | 569 CHA/1052, Prem Nagar, Alambagh, LUCKNOW, UTTAR PRADESH, 226005 | +91 92505 66903 | researchanalystrohit@gmail.com | 10:00 AM – 05:00 PM (Holidays Off) |
| Head of Customer Care | ROHIT | 569 CHA/1052, Prem Nagar, Alambagh, LUCKNOW, UTTAR PRADESH, 226005 | +91 92505 66903 | researchanalystrohit@gmail.com | 10:00 AM – 05:00 PM (Holidays Off) |
| Compliance Officer | ROHIT | 569 CHA/1052, Prem Nagar, Alambagh, LUCKNOW, UTTAR PRADESH, 226005 | +91 92505 66903 | researchanalystrohit@gmail.com | 10:00 AM – 05:00 PM (Holidays Off) |
| CEO | ROHIT | 569 CHA/1052, Prem Nagar, Alambagh, LUCKNOW, UTTAR PRADESH, 226005 | +91 92505 66903 | researchanalystrohit@gmail.com | 10:00 AM – 05:00 PM (Holidays Off) |
| Principal Officer | ROHIT | 569 CHA/1052, Prem Nagar, Alambagh, LUCKNOW, UTTAR PRADESH, 226005 | +91 92505 66903 | researchanalystrohit@gmail.com | 10:00 AM – 05:00 PM (Holidays Off) |